Terms of Service
Welcome to pinnaclera.com and thank you for using our platform (the “Services”), provided by PR Advisors, LLC, a Texas limited liability company, doing business as Pinnacle Realty Advisors (referred to as “Pinnacle Realty Advisors,” “we,” “our,” or “us”) via this website. Please carefully review these Terms and Conditions (“Terms and Conditions”) because your acceptance of them constitutes a binding agreement between you and Pinnacle Realty Advisors. These Terms and Conditions apply to your use of the Services and our website. By accessing this website, you accept these Terms and Conditions. If you do not agree, do not use or access the Services.
TERMS AND CONDITIONS
Pinnacle Realty Advisors owns and operates this website. These Terms and Conditions govern your use of the Services provided through this website. All information, including but not limited to content, updates, and new releases on this website, is part of the “Services.” This includes by reference:
Additional conditions for services you have selected, which may include those from your employer or a third-party administrator.
Terms of a Pinnacle Realty Advisors partner company providing an aspect of the Services (each, a “Pinnacle Realty Advisors Partner”), which may augment or supersede these Terms.
LICENSE GRANT AND RESTRICTIONS
The Services and content on the Pinnacle Realty Advisors website are protected by copyright and other intellectual property laws worldwide. You are granted a personal, limited, nonexclusive, non-transferable license to access and use the Services solely for the purposes described by Pinnacle Realty Advisors on this website. Pinnacle Realty Advisors reserves all rights not expressly granted to you.
You may not use the Services or content in any manner that violates applicable laws, infringes rights, is offensive, or breaches these Terms and Conditions. Unless authorized by Pinnacle Realty Advisors in writing, you agree not to:
Share access to the Services with unauthorized third parties.
Disrupt or interfere with the Services, including through malicious software or unauthorized access.
Copy, sell, or redistribute the Services or content.
Misrepresent property data or engage in fraudulent real estate practices.
If you violate these terms, your right to use the Services automatically terminates.
PERSONAL PROFILE
Information you provide will be maintained in a personal preference profile linked to your account. All information must be valid, accurate, and kept current. You may update your address on the website or by emailing support@pinnaclera.com. Address changes may require supporting legal documentation. Name changes to a membership account require supporting legal documentation, signature, date, and membership ID.
CANCELLATION OR SUSPENSION BY PINNACLE REALTY ADVISORS
Pinnacle Realty Advisors may cancel or suspend your account at any time, with immediate effect and without notice, in its sole discretion, including if Pinnacle Realty Advisors believes you have:
Acted inconsistently with applicable laws, regulations, or ordinances.
Engaged in inappropriate, fraudulent, abusive, or hostile conduct.
Breached these Terms and Conditions or the Pinnacle Realty Advisors Terms of Use.
Engaged in misconduct or wrongdoing related to the Pinnacle Realty Advisors platform.
LEGAL ACTION
Nothing in these Terms and Conditions limits Pinnacle Realty Advisors’ exercise of any legal or equitable rights or remedies.
YOUR PRIVACY AND PERSONAL INFORMATION
Pinnacle Realty Advisors retains personal information only as necessary to provide Services, facilitate interactions with Pinnacle Realty Advisors Partners, or comply with applicable law. Please review our Privacy Policy at https://pinnaclera.com/privacy-policy/ for details on how we collect, use, and protect your data in accordance with applicable U.S. federal and state privacy laws, including the Texas Data Privacy and Security Act (TDPSA). You are responsible for securing your devices, such as by using anti-virus software, updating software, password-protecting files, and restricting third-party access. If you access the Services from outside the U.S., you are responsible for compliance with local laws, and our Privacy Policy governs our data practices.
CONTENT
You are responsible for all information, data, text, photographs, graphics, or other materials (“Your Content”) you upload, post, or store through the Services. You grant Pinnacle Realty Advisors a worldwide, royalty-free, non-exclusive license to host and use Your Content to provide the Services. You agree not to use the Services for illegal purposes or to violate any applicable local, state, federal, or international law.
You are responsible for archiving Your Content regularly. Pinnacle Realty Advisors is not obligated to ratify or approve the type or quality of Your Content or additional data you submit. You agree not to use the Services to share, store, or distribute personal data in violation of the law or to upload, post, or transmit:
Illegal, fraudulent, libelous, defamatory, obscene, threatening, abusive, or harassing content.
Content that impersonates someone else, misrepresents your identity, or breaches an individual’s privacy, including posting images of children or third parties without consent (or parental consent for minors).
Unauthorized advertisements, solicitations, or promotional schemes, except as permitted by Pinnacle Realty Advisors.
Malicious software or data that disrupts the Services.
Content protected by copyright or other proprietary rights without permission from the rights owner.
ADDITIONAL ITEMS YOU AGREE TO
Pinnacle Realty Advisors provides services solely related to real estate and does not offer legal, financial, accounting, health care, insurance, retirement, or other professional advice. Consult a competent professional for such assistance.
You may be informed of additional services, features, products, applications, or promotions provided by Pinnacle Realty Advisors (“Additional Pinnacle Realty Advisors Services”). Using these may involve additional terms and fees.
Pinnacle Realty Advisors adheres to the Real Estate Settlement Procedures Act of 1974 (RESPA) (12 U.S.C. 2601 et seq.) and applicable state real estate regulations. No offers or deals on the Pinnacle Realty Advisors platform may be used as kickbacks, unearned fee arrangements, or payments connected with federally related mortgage loans. Participation in the platform may not be tied to mortgage loans or property sales.
Pinnacle Realty Advisors is not liable for delays or failures in performance due to causes beyond its reasonable control, including natural disasters, terrorist acts, war, labor disputes, civil disturbances, third-party actions, electrical or communication failures, or governmental actions.
COMMUNICATION CHOICES
Pinnacle Realty Advisors may send required communications about the Services via email or by posting on our website. You are responsible for securely managing your password(s) and must notify us immediately at support@pinnaclera.com of any unauthorized access, theft, or loss. The Services may receive automatic updates to enhance functionality, security, or performance, including tools, utilities, or third-party integrations. We will notify you of significant updates where required by law or as deemed necessary.
ACCESSIBILITY
Pinnacle Realty Advisors strives to make the Services accessible to all users in accordance with applicable laws, including the Americans with Disabilities Act (ADA). Contact support@pinnaclera.com if you encounter accessibility issues.
DISCLAIMER OF WARRANTIES
To the maximum extent permitted by applicable law, Pinnacle Realty Advisors excludes all representations, warranties, and conditions relating to the website and Services. Some jurisdictions do not allow the exclusion of implied warranties, so certain exclusions may not apply to you. This disclaimer does not affect your statutory rights under applicable consumer protection laws.
LIMITATION OF LIABILITY AND INDEMNITY
To the maximum extent permitted by law, Pinnacle Realty Advisors’ and its suppliers’ liability for all claims related to these Terms and Conditions is limited to the amount you paid for the Services in the twelve (12) months prior to the claim. Pinnacle Realty Advisors is not liable for indirect, special, incidental, punitive, or consequential damages, including those from telecommunications failures, internet issues, data loss, or loss of business, revenue, or profits. Some jurisdictions do not allow such limitations, so these may not apply to you. These limitations apply even if Pinnacle Realty Advisors or its suppliers were advised of such damages.
You agree to indemnify and hold Pinnacle Realty Advisors, its suppliers, agents, contractors, employees, officers, directors, and affiliates harmless from claims, liabilities, and expenses, including reasonable attorneys’ fees, arising from your use of the Services or breach of these Terms and Conditions (“Claims”). Pinnacle Realty Advisors may assume exclusive defense and control of any Claims at its discretion and expense. You agree to cooperate in defending Claims.
CHANGES TO THESE TERMS AND CONDITIONS OR THE SERVICES
Pinnacle Realty Advisors may update these Terms and Conditions to reflect changes in the Services, effective upon posting at https://pinnaclera.com/terms-of-service/ or notification. Review these Terms periodically. Continued use of the Services after changes indicates your agreement. Pinnacle Realty Advisors may change terms with reasonable notice.
TERMINATION
Pinnacle Realty Advisors may terminate or suspend these Terms and Conditions or the Services without notice if you fail to comply or no longer agree to receive electronic communications. Upon termination, you must stop using the Services. Termination does not affect Pinnacle Realty Advisors’ rights to payments due. Additional termination terms may apply based on specific Services.
EXPORT RESTRICTIONS
The Services and related software may be subject to U.S. export control laws, including the Export Administration Regulations. You agree not to export or re-export the Services in violation of these laws.
HELP AND SUPPORT
Pinnacle Realty Advisors provides technical support and customer service via email, chat, or phone. Visit our support page at https://pinnaclera.com/support/ or contact support@pinnaclera.com for assistance. Support terms, which may involve additional fees, are subject to change as announced.
USER ID AND PASSWORD SECURITY
You are solely authorized to use your username and password and must maintain their confidentiality. Do not share them, except with Pinnacle Realty Advisors’ authorized support personnel. You are responsible for all use under your username.
ENTIRE AGREEMENT AND SEVERABILITY
These Terms and Conditions are the entire agreement between you and Pinnacle Realty Advisors, replacing all prior understandings, oral or written, regarding the Services. If any part is ruled invalid by a court, that part will be removed, and the remaining terms will remain valid and enforceable.
GOVERNING LAW AND DISPUTE RESOLUTION
Texas state law governs these Terms and Conditions without regard to conflicts of laws provisions. Any disputes arising from these Terms will be resolved through binding arbitration in Travis County, Texas, under the rules of the American Arbitration Association, except for claims eligible for small claims court or as otherwise required by law. You and Pinnacle Realty Advisors agree to waive any right to a jury trial. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
ASSIGNABILITY
You may not assign or transfer your rights or obligations under these Terms and Conditions without Pinnacle Realty Advisors’ prior written approval. Pinnacle Realty Advisors may assign or transfer without your consent to (a) a parent or subsidiary, (b) a company through asset sale, or (c) a successor by merger. Any assignment violating this section is void. To request a transfer, contact support@pinnaclera.com.
Version: June 2, 2025
