Effective Date: June 2, 2025
PR Advisors, LLC, a Texas limited liability company, doing business as Pinnacle Realty Advisors (“Pinnacle Realty Advisors,” “we,” “us,” or “our”), operates the website pinnaclera.com and provides real estate brokerage services (the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our Services. By accessing or using the Services, you agree to this Privacy Policy and our Terms of Service, available at https://pinnaclera.com/terms-of-service/. If you do not agree, please do not use the Services. 1. Information We Collect
We collect information to provide and improve our Services, including:
Personal Information You Provide: When you create an account, update your profile, or use the Services, you may provide information such as your name, email address, phone number, mailing address, payment information, real estate license details, and property or transaction data.
Automatically Collected Information: We may collect data about your use of the Services, including IP address, browser type, device information, pages visited, and timestamps, using cookies, web beacons, or similar technologies.
Third-Party Information: We may receive information from Pinnacle Realty Advisors Partners, your employer, or third-party administrators involved in your use of the Services (e.g., transaction or compliance data).
User Content: Information, data, text, photographs, or other materials you upload or post through the Services (e.g., property listings or messages).
2. How We Use Your Information
We use your information to:
Provide, operate, and maintain the Services (e.g., process transactions, manage accounts).
Communicate with you, including sending service-related notices, updates, or responses to your inquiries.
Personalize your experience, such as tailoring content or recommendations.
Comply with legal obligations, including the Real Estate Settlement Procedures Act (RESPA) and state real estate regulations.
Improve the Services through analytics, performance monitoring, and user feedback.
Protect the security and integrity of the Services, including detecting fraud or unauthorized access.
Facilitate interactions with Pinnacle Realty Advisors Partners or third-party administrators.
3. How We Share Your Information
We may share your information:
With Pinnacle Realty Advisors Partners: To provide aspects of the Services, such as transaction processing or compliance verification, subject to their privacy policies.
With Service Providers: With trusted third parties who assist us in operating the Services (e.g., payment processors, cloud hosting, analytics providers), under strict confidentiality agreements.
For Legal Purposes: To comply with applicable laws, regulations, or legal processes, or to protect our rights, property, or safety, or that of others.
In Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred subject to this Privacy Policy or similar protections.
With Your Consent: When you explicitly authorize us to share your information (e.g., sharing property data with a client).
We do not sell your personal information to third parties for marketing purposes.
4. Your Choices and Rights
You have certain rights regarding your personal information, subject to applicable law, including:
Access and Update: You can review and update your account information through the Services or by contacting support@pinnaclera.com.
Opt-Out: You may opt out of non-essential communications (e.g., promotional emails) by following unsubscribe instructions or contacting us.
Cookies: You can manage cookie preferences through your browser settings, though disabling cookies may affect Service functionality.
State Privacy Rights: Under laws like the Texas Data Privacy and Security Act (TDPSA), you may have rights to access, correct, delete, or restrict the use of your data. Contact support@pinnaclera.com to exercise these rights.
5. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, or misuse. However, no system is completely secure, and you are responsible for securing your devices (e.g., using anti-virus software, strong passwords) and maintaining the confidentiality of your account credentials.
6. Data Retention
We retain personal information only as long as necessary to provide the Services, fulfill legal obligations, or resolve disputes, as outlined in our Terms of Service. When no longer needed, we securely delete or anonymize your data, subject to applicable law.
7. International Users
The Services are intended for U.S. users and hosted in the United States. If you access the Services from outside the U.S., you are responsible for complying with local laws, and your information will be processed in accordance with U.S. laws and this Privacy Policy. We do not represent compliance with non-U.S. privacy laws, such as the EU General Data Protection Regulation (GDPR).
8. Third-Party Links
The Services may contain links to third-party websites or services not operated by us. We are not responsible for their privacy practices, and we encourage you to review their policies before providing personal information.
9. Children’s Privacy
The Services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected such information, contact support@pinnaclera.com, and we will take appropriate action.
10. Changes to This Privacy Policy
We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted at https://pinnaclera.com/privacy-policy/, and significant changes will be communicated via email or website notice. Your continued use of the Services after changes indicates your agreement. 11. Contact Us
For questions about this Privacy Policy or our data practices, contact:
Email: support@pinnaclera.com
12. Governing Law and Dispute Resolution
This Privacy Policy is governed by Texas state law, without regard to conflicts of laws provisions. Any disputes will be resolved through binding arbitration in Travis County, Texas, under the rules of the American Arbitration Association, as outlined in our Terms of Service at https://pinnaclera.com/terms-of-service/.
